{"id":83,"date":"2024-02-01T13:53:20","date_gmt":"2024-02-01T12:53:20","guid":{"rendered":"https:\/\/www.stockholm-card.com\/?page_id=83"},"modified":"2026-02-17T10:24:41","modified_gmt":"2026-02-17T09:24:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.stockholm-card.com\/fr\/faq\/","title":{"rendered":"Carte de Stockholm : questions et r\u00e9ponses"},"content":{"rendered":"<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-871686f8-cae5-4039-98b7-be1fa0773e1d\" data-mobilecollapse=\"false\" data-desktopcollapse=\"true\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">Comment fonctionne la carte de Stockholm ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-0-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>La Stockholm Card est une carte touristique pour la capitale su\u00e9doise. Les d\u00e9tenteurs de cette carte ont acc\u00e8s gratuitement \u00e0 plus de 65 mus\u00e9es et curiosit\u00e9s. Avec une dur\u00e9e de validit\u00e9 de 1 \u00e0 5 jours, ils peuvent profiter d'autant de prestations qu'ils le souhaitent. Vous pouvez \u00e9galement utiliser les bus \u00e0 arr\u00eats multiples et participer \u00e0 de nombreuses excursions en bateau. Achetez votre Stockholm Card en ligne et t\u00e9l\u00e9chargez-la imm\u00e9diatement sur votre t\u00e9l\u00e9phone portable. La carte est imm\u00e9diatement pr\u00eate \u00e0 l'emploi.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">Les transports publics sont-ils inclus dans la Stockholm Card ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-1-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>Non, les transports publics ne peuvent malheureusement pas \u00eatre utilis\u00e9s avec la Stockholm Card. Vous pouvez toutefois utiliser les bus et les bateaux \u00e0 arr\u00eats multiples de Str\u00f8mma tant que votre Stockholm Card est valable.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-2-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">O\u00f9 peut-on acheter la Stockholm Card ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-2-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>La carte de Stockholm est disponible sur le site officiel de Go City : <a href=\"https:\/\/prf.hn\/l\/AJyxElR\" target=\"_blank\" rel=\"noopener nofollow sponsored\" title=\"\">gocity.com<\/a>.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-3-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">Quand dois-je acheter la Stockholm Card ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-3-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>Vous pouvez acheter la Stockholm Card jusqu'\u00e0 12 mois avant votre voyage. Mais vous pouvez aussi l'acheter spontan\u00e9ment sur Internet lorsque vous \u00eates d\u00e9j\u00e0 \u00e0 Stockholm.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-4-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">Quelle est la diff\u00e9rence entre la Stockholm Card et le Stockholm Pass ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-4-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>Il n'y a pas de diff\u00e9rence : Stockholm Card = Stockholm Pass.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-5-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">La Stockholm Card est-elle disponible pour les enfants ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-5-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>Oui, il existe une Stockholm Card \u00e0 prix r\u00e9duit pour les enfants de 6 \u00e0 15 ans. Les enfants plus jeunes n'ont pas besoin de leur propre carte, car la plupart des attractions sont de toute fa\u00e7on gratuites pour eux.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-6-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">L'achat peut-il \u00eatre annul\u00e9 sans frais ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-6-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>Oui, l'achat de la Stockholm Card peut \u00eatre annul\u00e9 gratuitement aupr\u00e8s de Go City dans les 30 jours suivant la date d'achat. Toutefois, cela n'est valable que si vous n'avez pas encore activ\u00e9 votre City Card.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-7-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">Comment puis-je contacter le service client\u00e8le de Go City ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-7-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>Sur la page suivante de Go City, vous trouverez un formulaire de contact et des num\u00e9ros de t\u00e9l\u00e9phone : <a href=\"https:\/\/prf.hn\/l\/lQ9lkAv\" target=\"_blank\" rel=\"noopener nofollow sponsored\" title=\"\">FAQ &amp; contact<\/a><\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-8-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">La Stockholm Card permet-elle un acc\u00e8s rapide ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-8-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>Non, il n'y a pas d'acc\u00e8s rapide pour les d\u00e9tenteurs de la carte de Stockholm.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-9-871686f8-cae5-4039-98b7-be1fa0773e1d\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-871686f8-cae5-4039-98b7-be1fa0773e1d\" style=\"color: #000000; \">Faut-il r\u00e9server les attractions ?<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-9-871686f8-cae5-4039-98b7-be1fa0773e1d\">\n\n<p>Non, il n'est pas n\u00e9cessaire de r\u00e9server la plupart des attractions. Il n'y a que quelques exceptions. <a href=\"https:\/\/prf.hn\/l\/xEgDPE5\" target=\"_blank\" rel=\"noopener nofollow sponsored\" title=\"\">Vous les trouverez ici.<\/a> Cependant, la plupart des excursions en bateau doivent \u00eatre r\u00e9serv\u00e9es sur place aupr\u00e8s d'un kiosque Str\u00f8mma.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-83","page","type-page","status-publish"],"aioseo_notices":[],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/www.stockholm-card.com\/fr\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stockholm-card.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stockholm-card.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stockholm-card.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stockholm-card.com\/fr\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":11,"href":"https:\/\/www.stockholm-card.com\/fr\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":463,"href":"https:\/\/www.stockholm-card.com\/fr\/wp-json\/wp\/v2\/pages\/83\/revisions\/463"}],"wp:attachment":[{"href":"https:\/\/www.stockholm-card.com\/fr\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}